Privacy Policy

Effective date: [INSERT DATE]

This Privacy Policy explains how 865 Coatings and Concrete Restoration (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website at knoxvilleconcreteflooring.com (the “Site”) or contact us about our services. By using the Site, you agree to the practices described here.

Information We Collect

Information you provide. When you fill out a form, request a quote, or contact us, we may collect your name, email address, phone number, mailing or project address, and any details you share about your project.

Information collected automatically. When you visit the Site, we may automatically collect certain technical information, such as your IP address, browser type, device information, pages viewed, and the dates and times of your visits. We may collect this through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes and services.
• Schedule and complete projects and communicate with you about them.
• Improve our Site, services, and customer experience.
• Send you information you have requested or that relates to your project.
• Comply with legal obligations and protect our rights.

Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use the Site. You can usually adjust your browser settings to refuse cookies, though some features of the Site may not function properly as a result.

[Client note: if you use analytics, advertising, or remarketing tools such as Google Analytics or Meta Pixel, list them here and link to their privacy policies. Confirm any cookie-consent requirements that apply to your visitors.]

How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business and Site, such as hosting, analytics, and communication providers, under obligations to protect your information.
• Legal and safety purposes, when required by law or to protect our rights, property, or safety, or that of others.

Data Retention

We keep your information for as long as needed to provide our services, fulfill the purposes described in this policy, and comply with our legal obligations, then dispose of it appropriately.

Security

We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us to ask about the information we hold about you, to request corrections, or to opt out of non-essential communications. Depending on where you live, you may have additional rights regarding your personal information.

[Client note: if you serve customers in jurisdictions with specific privacy laws, have counsel confirm any required disclosures or rights language.]

Children’s Privacy

Our Site and services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take appropriate steps.

Third-Party Links

Our Site may link to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date.

Contact Us

If you have questions about this Privacy Policy, contact us:

865 Coatings and Concrete Restoration 4700 Western Ave Ste 100, Knoxville, TN 37921 Phone: (865) 388-2489 Email: biancadyon@gmail.com